Yumi Health

Accessibility Statement

Last updated July 2026

Yumi Health Group LLC is committed to making its website and digital services accessible to everyone, including people with disabilities. We believe access to health-insurance information and guidance is important for all New Jersey residents, and we work to remove barriers that could prevent anyone from using our site effectively.

Our Accessibility Standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

We recognize that many of our clients are seniors who may benefit from larger text, high-contrast design, and simplified navigation. These needs guide our ongoing design and development decisions.

Accessibility Features

The following features are built into or available on our website:

  • Semantic HTML structure with proper headings and landmarks
  • ARIA labels on interactive elements and icons
  • Sufficient color contrast ratios throughout the site
  • Keyboard-navigable menus, forms, and interactive components
  • Alt text on all meaningful images
  • Focus indicators visible on all interactive elements
  • Scalable text — pages respond correctly when browser text size is increased up to 200%
  • No content that flashes more than three times per second
  • Form fields with descriptive labels and clear error messages

Technical Specifications

Our website is built using modern web standards including HTML5, CSS3, and JavaScript. It has been tested with the following assistive technologies:

  • NVDA (Windows screen reader)
  • VoiceOver (macOS and iOS)
  • TalkBack (Android)
  • Keyboard-only navigation (no mouse)
  • Browser zoom up to 200%

Our Ongoing Efforts

Accessibility is an ongoing effort, not a one-time task. We regularly:

  • Review new and updated pages against WCAG 2.1 AA criteria during the design and development process.
  • Test with screen readers, keyboard-only navigation, and browser-based accessibility tools.
  • Train our team to understand and apply accessible design and content practices.
  • Address reported barriers in a timely manner and incorporate fixes into our regular release cycle.

Known Limitations

While we strive for full WCAG 2.1 AA conformance, some content — such as third-party plan-comparison tools or carrier portals — may not be fully under our control. We are actively working with vendors to improve accessibility across the entire experience.

Request an Accommodation

If you need information in an alternative format — such as large print, plain language, or assistance completing a form by phone — please contact us. We are happy to help and will respond within one business day.

Report a Barrier

If you encounter an accessibility barrier on our website or have difficulty accessing any of our services, please tell us. Your feedback helps us improve. You can reach us by:

When reporting a barrier, please describe the page or feature you were trying to use, the assistive technology or browser you were using, and what happened. This helps us reproduce and resolve the issue quickly.

Third-Party Content

Some content on our site is provided by third parties (for example, embedded maps, carrier tools, or external booking links). We cannot guarantee the accessibility of third-party content, but we will do our best to provide alternatives.

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you may contact the U.S. Department of Justice Civil Rights Division, which enforces the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act.

Feedback

We welcome your feedback on the accessibility of the Yumi Health website. All feedback is reviewed by our team and used to prioritize improvements. We review this statement annually and update it to reflect any changes to our conformance status or accessibility features. We are committed to providing a positive experience for every visitor.

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